LINX CGM Sensor FAQ

LINX Continuous Glucose Monitor (CGM) – Frequently Asked Questions

Welcome to Sus-Wel.com! Explore answers to common queries about the LINX CGM system, designed for seamless glucose tracking and advanced diabetes management.

Product Overview & Key Specifications

Q: What are the dimensions and weight of the LINX CGM device?
A: The LINX CGM sensor features a compact design with a 22mm diameter, 4.2mm profile, and a minimal weight of 2.2 grams. Its sleek, unobtrusive build ensures comfort for 24/7 wear.

Q: Is the LINX CGM waterproof for active lifestyles?
A: Absolutely. With an IP68 rating, the LINX CGM withstands immersion in water up to 1.5 meters for 30 minutes, making it ideal for swimming, showers, and intense workouts.

Q: Where is the optimal placement for the LINX CGM?
A: For accurate readings, apply the sensor to the back of the upper arm or abdomen. Avoid areas with excessive muscle or scar tissue.

Q: How do I prepare my skin before sensor application?
A: Clean the target area thoroughly with soap and water, pat dry, then wipe with an alcohol swab. Ensure no lotions or oils remain to maximize adhesion.

Q: What’s the process for attaching the LINX CGM sensor?
A: Remove the applicator cap, position the device on the prepped skin, press firmly, and trigger the insertion mechanism. A quick, painless process!

Performance & Advanced Features

Q: How frequently does the LINX CGM update glucose data?
A: The LINX CGM delivers real-time glucose insights with updates every 60 seconds, empowering proactive health decisions.

Q: Does the LINX CGM require manual calibration?
A: No routine calibration is needed. However, optional calibration is available for users seeking personalized accuracy adjustments.

Q: What customizable alerts does the LINX CGM offer?
A: Stay informed with six programmable alarms, including:

  • Low glucose thresholds

  • Rapid glucose decline warnings

  • Critical hypoglycemia alerts
    Tailor settings via the app for precision management.

Q: Can the LINX CGM integrate with insulin delivery systems?
A: Yes! It pairs seamlessly with devices like the Equil Patch Insulin Pump, enabling automated, closed-loop glucose control.

Q: What is the lifespan of each LINX CGM sensor?
A: Each sensor operates continuously for 15 days, after which replacement is required for uninterrupted monitoring.

Q: Is data sharing possible with caregivers or medical teams?
A: Share glucose trends securely with up to 50 individuals through the Pancares platform, fostering collaborative care.

Technical Specifications & Compatibility

Q: Is the LINX CGM app available for iOS and Android?
A: Yes! Download the LINX-Sensor app on both iOS and Android devices for full functionality.

Q: Is the LINX CGM safe for pediatric use?
A: Approved for children under adult or healthcare provider supervision, ensuring safe glucose tracking for all ages.

Q: Does the device trigger alerts for unsafe glucose levels?
A: Yes. Instant notifications for hyperglycemia (high) and hypoglycemia (low) enable timely intervention.

Q: Can I use the LINX CGM while traveling internationally?
A: Perfect for travel! Carry spare sensors and adhere to airline guidelines for medical devices. No disruptions to your routine.

Q: How do I sync the LINX CGM with my smartphone?
A: Activate the sensor, install the app, and follow in-app prompts to pair via Bluetooth®—effortless setup in minutes.

Q: Is my data protected with the LINX CGM system?
A: All user data is encrypted using enterprise-grade security protocols, ensuring privacy and HIPAA compliance.

Support

Q: What if I experience technical issues with my device?
A: Reach out via email, live chat, or phone for troubleshooting, warranty claims, or sensor replacements.

Q: How should I dispose of expired sensors?
A: Follow local e-waste regulations. Many regions offer dedicated medical waste recycling programs.

Why Choose LINX CGM?

  • Precision: Minute-by-minute glucose tracking

  • Durability: IP68 waterproof design

  • Integration: Closed-loop insulin pump compatibility

  • Security: End-to-end encrypted data

Explore more at Sus-Wel.com or contact us for personalized assistance!